Membership Frequently Asked Questions
If volunteers provide the services, why is there a membership fee?
Bellingham At Home maintains an office, considered to be the "command center". Although many office staff are volunteers, membership fees are used to pay for:
- Printed resource materials
- Office overhead
- Technical infrastructure (computer hardware and Club Express software)
- Membership in the Village to Village Network
- Paid staff (future)
Will members receive an informational packet?
Upon signing up, a household will receive a member handbook. In addition the website is a great source of information.
Will members be able to give feedback about volunteers?
Yes, we will be calling after a volunteer has delivered services (within 24 hours) to get feedback specific to that appointment and that volunteer. There will also be an annual member satisfaction survey.